This is the list of the frequently asked questions.
If it does not answer your question, you can contact us by email: contact@clotilderanno.com or call us :+33 (0)1 86 95 80 44.
Implementation deadline : how long does it take to create a bespoke shirt at Clotilde Ranno’s Atelier ?
Usually, you receive your bespoke shirt a month later. In case of emergency, we can realize it in 2 weeks + 1 day, with a surcharge of 79 euros for every shirt.
Prices : how much does a bespoke shirt cost at Clotilde Ranno’s Atelier ?
Our prices start at 199 euros VAT included for a made to measure shirt for men or women. For our first order, you will have to add an extra 50 euros for the application fees, valid indefinitely, even if your measures evolve. Those application fees only include a small part of our pattern making fees and the fees for the arrival of a new client.
The prices of our shirts can change depending on the fabric and the options chosen. For a precise quote, you can book an appointment in our Atelier in Paris by clicking here.
Order : how long does it take to order a bespoke shirt ?
For a first order, or if you did not order for two years, you have to book an appointment of about an hour. For the next order, it usually lasts 30 minutes, just the time to offer you a coffee and to present you the new fabrics !
Maintenance & ironing : how to maintain your bespoke shirts Clotilde Ranno ?
For the maintenance of your cotton bespoke shirts, we recommend that you choose either a luxury pressing or an environmental friendly one, or a machine wash cold (maximum 30°C), wool or delicate setting.
For your white shirts, you can add a stain remover: choose preferably a gentle one.
To avoid any damage on the fibre, protect your bespoke shirts with a washing bag, you can find it department stores or online.
For the spin, opt for the minimal one (400 revolutions per minute if possible) because it can damage the fibre of the fabric.
Tumble washing is forbidden. Let air dry your shirts. For the ironing, use a steam iron and do not turn it on its maximum power. If you are afraid to damage your shirt, iron it inside out. Always iron the collar inside out. Also, iron the wrists the same way.
Order remotely : How to order remotely / without having to come by ?
If you cannot come by the Atelier, you can send us your favorite shirt or a bespoke shirt, so we take your measures. Plus, we will plan a phone call to fully understand your demand. We will also tell you how to take the measures and you will have to send us some pictures of the receiver of the shirt, so we can control the measures, study his morphology to realize a very precise pattern. Then, we will send you a proposal and the quote by email. Next, we will send you your new bespoke shirt (and the shirt you sent us).
Models : Where can you see the different models proposed ?
You can consult our picture gallery by clicking here.
Models : I have a shirt I really like. Is it possible to reproduce it ?
Yes. You will have to send it to us or bring it at the Atelier. We will then realize a specific quote for you.
Model : I have bought a fabric I really like. Can I bring it at the Atelier for the realization of a bespoke shirt ?
We are sorry, we do not offer this service.
Repairs | Adjustments : I want to remake the collar or the sleeves of my shirt. Is it possible ?
We offer this kind of service, on quote, only for the shirts we made.